What Happens If You Lose All Your Content and You Use HostGator Hosting?

Well, if you have your hosting with HostGator, chances are that there is an easy fix.  Let me tell you what happened to me today.

I woke up this morning and the first thing I noticed when I turned on my laptop was that my primary business website was gone.  This very website was completely gone. The Url was still there, but I lost over 70 posts and 5 pages.  All my sidebar information was intact, but [b]I lost all my content[/b].

Needless to say, I wasn’t happy!  I had been working on this site since October ’09 and had Google Page Rank and lots of content.  I checked my backup and the last time I backed up was in June.  So, I thought that I would restore my site and at least get most of my content back.

But, before I did anything, I called HostGator Customer Service, and I found out a couple of things I wanted to pass on.  First of all, the Customer Service rep that I worked with, VJ, was able to completely restore my site.  It took about 15 minutes.  So, that was totally awesome.

I found out that they back up their servers on Sunday and they save a copy of your, in this case my, site… as of that day. If VJ had not been able to fix my site, I could have paid $15 to have my site restored from their servers.  And, that’s what I would have done had she not been able to back up my site.  If I had made a post after last Sunday, only that post would have been lost.

So, remember to back-up your sites; but if you forget, don’t panic.  Just call HostGator Customer Support and they will help you restore your site.

Just another reason why HostGator ROCKS!

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